Expert in fixing Daikin, Fujitsu, Samsung, Panasonic inverter AC & Mitsubishi air conditioner leaking water problem.
Our customer services respond to your enquiry and appointment within 24 hours.
I owe this guys a review. They know what they are doing. One of my blowers were not cold (due to too much gas) and they diagnose it nicely. Finally, I did 5 x chemical washes (3 x blowers and 2 x compressors) which I had not done for over 3 years. Now they are humming like new. I will definitely call them back in June/July for yearly contract.read more
Mun Wai Chiang
06:51 18 May 18
Excellent response time! I sent my enquiry at 9am in the morning and they were able to schedule a midday servicing for me. The technician was very professional and accurately identified and rectified the problems with my air conditioning.Highly recommended! 👍read more
07:00 30 May 18
The customer service of Billy Aircon is outstanding. Their staff was really friendly and gave me the right information to book their service.read more
14:57 25 May 18
Very helpful. Able to attend our immediate request on Sunday afternoon. Daniel helped us to diagnose the cause of error is due to thermostats and able to give us advices. Excellent services.read more
Weng Koon Wong
09:37 12 Aug 18
If you're looking for a reliable and trustworthy aircon repair service in Singapore, then you can't go wrong with them. I've used their services on several occasions and have always been impressed with the quality of their work. They're always quick to respond to my requests, and they always take the time to explain everything clearly so that I understand what's going on. Their prices are also very reasonable, which is a huge plus.read more
06:18 27 Mar 22
I'm really glad for the service provided to us by Billy Aircon. The air con unit at home is now working properly after their thorough servicing and cleaning at very affordable prices. They are not only good on what they're doing, but also on making their clients happy.read more
06:12 14 Feb 22
I'm not one to write reviews, but I really need to sing the praises of this company. I called them up because my aircon was acting up and smelled bad, and they were able to come out and fix it the same day. They were professional, courteous, and affordable. Highly recommend this service!read more
06:34 27 Mar 22
Ever since I got this faulty air con unit, it has been nothing but trouble for me. I am so glad that Billy Aircon came to the rescue! They are not only good on what they're doing, but also on making their clients happy.read more
06:35 14 Feb 22
Mok from Billy Aircon did a very good job, he explained the details and chemical overhauled my blowers to brand new condition, he even make sure the gas is at the optimum pressure as well as the wind blown out is at the coolest condition.My Panasonic blowers are now running like new. , well done Billyaircon. Please keep up the good work.read more
04:31 06 Oct 18
Great service whatsapp response fast and their service crew very efficient and professional. Will definitely use their services again.read more
09:14 27 Dec 18
A truly professional aircon service company. They came in with expert knowledge and they left their make-shift repair area at home clean as a whistle. I was very happy with their service.read more
Zi Ling Lim
12:51 03 Jan 19
It was a bit hard to locate our home, but the team really took an effort to let us know they were on their way. Our aircons are now cooling off the place impressively.read more
09:27 11 Jan 19
They always provide the best aircon cleaning and repairing services. All work done well, near and tidy. Recommended to othersread more
Agnes Chan Zhi Ching
14:38 14 Jul 21
I am so happy with aircon service that Billy AC did for me! The technicians arrived on time and they didn't even take long to complete the job. I thought it would take days but these guys just finished everything including aircon chemical wash within a few hours. What impresses me the most are their prices – they're affordable compared to other companies out there, especially when you consider how good their services are.read more
02:32 31 Jul 21
Punctual efficient n patience. Can wait to confirm air cond.run normally. I will continue to use his services in the future n share with others too. Thank u.read more
10:02 25 Jan 19
Happy with Billy Aircon Services, as usual. Their aircon specialists are really courteous and also care to explain what’s going on with our unit. We will book with them next time!read more
08:28 31 Jan 19
Fast response! Last minute booking and manage to get a timeslot in Saturday after negotiating with Chris. Thumbs up!
11:13 11 Feb 19
Impressed by thorough and efficient service by a single staff that includes 2 chemical cleaning, one regular servicing and one top up under 2 hours. Highly recommended. Good job technician Brendonread more
05:38 18 Jul 21
Easy to book and they went to our place on time! I think they also have some of the most updated tools I’ve seen so far.read more
Lim Sin Yie
06:25 05 Mar 19
It was so nice of you guys to come out and clean my air conditioning unit on the weekend! It's hard enough to get work done that day let alone find someone willing to do it. But you came right out even though it didn't fit into your normal schedule. That really means a lot in today's world. Thanks again!read more
02:20 31 Jul 21
Over the years, I have had multiple pleasant experiences with Billy’s aircon servicing and repair. My first experience with them was when the AC in my office broke down. They guided me about the most suitable AC repair option and did a commendable job. Afterwards, when I needed aircon servicing at my house, I knew just who to contact. Both times, Billy Aircon provided me with exceptional service and made sure I was completely satisfied.read more
12:42 26 Apr 19
Surviving the summers in Singapore is not an easy task especially if your air conditioner isn’t working properly. And of course, ACs require regular maintenance and servicing to keep them working optimally. With Billy’s aircon servicing and repair, I am always guaranteed top quality service from their team of qualified HVAC technicians. I will surely be contacting them again the next time I am looking for an air con service.read more
13:11 26 Apr 19
A Very good service by billy Aircon.I’m the existing customer of billy Aircon since 2013.I’m very much satisfied with service provided so far.Highly recommend.read more
07:26 25 Mar 21
Brendon is a very professional technician. He solve my water leaking problem with chemical service. The arrangement is fast which impress me. Well-done Billy aircon and Brendonread more
06:13 26 May 21
I really like this kind of service. Yesterday afternoon my ac suddenly cannot function. They set the earliest slot to me and reach my room on time. The technical team also professional and very friendly! Really a good service.read more
07:16 15 May 19
This is my first time engaging Billy Aircon servicing & repair. They are quick in replying your messages. Their technician, Danial, came to help me with my air-con problems. He quoted me based on the problem which the air-con had. Danial is really expert & experienced. I am very happy with the service they have provided. Now, my family can enjoy the cool breeze again. Surely will recommend Billy Aircon Servicing & Repair to my friends & others.read more
23:50 02 Apr 20
Very professional Aircon servicing company. We are very much satisfied with their services. Keep the good work going 👍.read more
09:11 27 May 20
Ken is punctual and professional. He checked the AC and recommended a hot steam cleaning. Love it that the air quality feels so clean without any lingering chemical odour.read more
14:14 03 Jun 20
The team from Billy Aircon are one of the most punctual ones that we hired to date. They arrived on our expected time and were even so apologetic when it took them longer to fix my 6-year old aircon.read more
Xiao Chen Tseng
13:53 15 Jun 19
Thanks for the friendly service! And for the extra guide and tips you gave us foe taking care of our aircon. Will definitely book again.read more
08:01 26 Jun 19
This is the second time we engaged Billy Aircon as we were so satisfied with the first servicing done.Frankie was very thorough and professional. He explained clearly what was wrong and what should be done. His product knowledge is also very good. He is also extremely efficient.Will definitely engage Billy Aircon again!read more
09:04 08 Apr 20
I would like to give this company 5-star rating. The job is neatly done, and the men that went to our house were friendly. They also gave us guidelines on how to make our aircon last longer.read more
02:51 28 Jun 19
Took a while to find our house, but the specialist are very patient and apologetic! Kudos to wonderful and sincere service.read more
13:57 18 Sep 19
Job done with full responsible. Nice quality staffs . Highly recommend to my family and friends. Thanks technician Brendon teamread more
Xue Er Lai
09:18 27 Feb 20
Billy Aircon has provided excellent service and advise. This is the 2nd time I have engage their services and I feel they professionally handled the issues and providing good advise.read more
06:50 20 Mar 20
I will definitely engage Billy Aircon again. Very professional and experienced. Breakdown of cost was explained clearly before conducting the cleaning. Mr Franky the contractor was very experienced. He did the overhaul cleaning of my 2units plus the condenser unit. Very neat in his work too. High recommend.read more
15:53 30 Mar 20
Cool team! And really updated gears. Thanks guys! Till next time.
08:52 08 Jul 19
I got an air conditioner installed nearly a year ago. It was working fine until about a week ago when I noticed that the AC wasn’t cooling at all. I contacted Billy’s Aircon Servicing and Repair to help me with this dilemma. Upon visiting and inspecting the AC at my place, they told me that I needed to top up the gas in the AC. I went ahead with their suggestion and soon after that, my AC has been as good as new!read more
10:45 05 Aug 19
Great service ever! After chemical overhaul service mine 3 unit of ac is really cool like new ac.Will engage again
06:20 08 Aug 19
Great experience from booking to resolving my air con issue. I’m delighted with Billy Aircon following up on text message to remind me of my aircon servicing due date. It was easy to make an appointment; I needed to move it out once, they were polite to accommodate me even responding over the weekend. They turned up on time. During the site cleaning, the service team fixed an issue with one of my ac blowers having a ticking sound. They were patient and professional. I’d recommended them.read more
15:44 09 Mar 20
Quality service with reasonable price and one more added value is that you can arrange for servicing on Saturday without extra charges, which most of the servicing company did.They gave professional advices without hard selling any of the service package.They will send reminder to notify you that it's time to do servicing for the Aircon, when you sign up for annual contract. While one of the company that i engage before did not. They just let the contract expire without serving the service fully.read more
05:30 20 Feb 20
Been using Billy Aircon services for aircon servicing (3 times) and chemical wash (2 times). Easy to book a slot by text, price is reasonable, staffs are punctual and nice! They know their thing and I do not need to worry at all. Any issues they will inform me and fix it on the spot. Will definitely continue to use their service and will introduce to friends and family!read more
03:32 31 Aug 19
I discovered this company whilst searching online for a transparent, fuss-free and responsive aircon maintenance service. I’ve since relied on their services for the past 2 years, and intend to continue to do so as they’ve demonstrated strong dedication to delivering their services as promised. Whilst I cannot deny their prices might possibly be on the higher side, their dedication in making sure your air con issues are fixed makes it justified. I highly recommend anyone who’s considering them to give the team a shot.read more
16:41 31 Aug 19
Reasonable price for such premium service. Fast, convenient, and skilled! Thanks a lot!
12:56 11 Sep 19
My first time engaging Billy Aircon. I have been reading lots of review before engaging them. When I got the call from their service technician on the condition of my aircon and what needed to be done, my first impression was there are out to get your money, instead I told them what I wanted to do. They Listened and complied. My hubby was around to witness the condition of the aircon and immediately change the initial decision. We have engaged a different vendor before, it has never been as thorough as the work done by Billy Aircon technicians. Can sense the passion of the technicians as they carried out their duties! Commendable. I have not regretted engaging them and will definitely recommends to my colleagues! Kudos and keep it up!read more
08:54 12 Sep 19
Reliable and excellent service. Came at appointed time and did a great job with readonanle rates. Thumbs up for a job done well👍👍read more
09:10 16 Sep 19
Fast to respond to service request and servicing date! The servicemen came promptly on both occasions in Apr and Sept! No hard selling of other additional services onsite and I will certainly return for regular air con servicing!read more
12:52 24 Sep 19
Was attended to be technician Brandon and he was really friendly and attentive. Usually servicemen don't speak English and therefore won't even try to communicate with you but Brandon tried and was patient with my questions throughout. Really appreciate the service.read more
04:36 28 Sep 19
Billy Aircon has been our company’s constant partner in maintaining our entire AC system. They have a dedicated team assigned to us, which we truly appreciate. Billy Aircon specialists are no doubt experienced and professional in handling their clients. More importantly, they honor appointments, so none of those nasty scheduling mix-up excuses that we had from others.read more
05:20 15 Mar 20
Wasn't at home at the point of time when the servicing happened. Yet Ah Cong constantly provide me with the updates of the servicing and even went the extra mile to inform me when it is done. Definitely will go with Billy Aircon again for its services and reasonable pricing.read more
03:59 15 Oct 19
Technicians were very punctual and knowledgeable. Will recommend you what type of service is needed for your air-con condition. Will not try to anyhow sell you services that you do not need. Pricing is also very reasonable. Pricing is open and clear with no hidden charges. Will definitely recommend Billy Aircon servicing to my family & friends and will engage them again.read more
10:12 13 Jan 20
Very good service, request for servicing was told next day. Told them urgent because it’s baby room. They came within an hour. Amazing service, most importantly... there is no up selling, very honest.. used them twice and definitely will be calling them for any future servicingread more
12:17 13 Jan 20
Brendon is friendly. He told us the cost of repair, $30 for servicing and $80 for chemical cleaning, for without dismantling, before commencing his work. He advised us to change an aircon blower's motherboard, as the sensor is damaged, at $280. We will consider that advice. When he finished his work, he does not leave a mess for us. We are thankful for that. He took about an hour to work on 2 units. Thank you, for your service.read more
Chiong Hoe Ng
09:02 26 Oct 19
Received great service from Brendon today! He’s honest and can provide good options to solve our current issue. Will definitely be engaging this company again.read more
06:09 30 Oct 19
The service was very smooth from start to end. Quotations were explain fully and broken down for your understanding before you make the decision. The rates were also very reasonable and affordable. That was the most important factor for me. Thank you Billy Aircon Service for the great service and will definitely recommend to my contacts who needs a fast, reliable and friendly aircon servicing team👍🏻read more
09:59 18 Nov 19
Very satisfied with technician Brendon professional and thorough in the cleaning process. Technician Brendon is very knowledgeable and diligent. Very happy with the service. This is the first time I'm using Billy aircon and highly recommend them. Price is reasonable too. Will definitely engage their service again. Well done! Appreciated again your service Brendonread more
03:31 22 Nov 19
They are very professional with their services, making sure of the cleanliness of the house when doing the cleaning. My airconds were noticeably much cooler after the servicing. Am very happy with the service!read more
Hong Wei Lim
02:02 02 Dec 19
Absolutely great service😊.I do not believe i have ever received such amazing customer service.your price is so fair.They are professional ，fast & friendly.Thank you for being & so good at what you do.read more
04:26 15 Dec 19
Second time engaging Billy Aircon for servicing my Mitsubishi Aircon and have to say that their service is tip-top. Very friendly Technicians who will take the effort to advise you on what is necessary and explaining in detail why they recommend certain service. Can be trusted on their professional judgment.read more
04:14 21 Dec 19
Our Aircons was in need of servicing and Billy Aircon were able to make it during the seasonal period (of Christmas). They came as per the agreed time period and were extremely helpful and friendly. I am so satisfied with their service that I have signed up for an annual contract. Highly recommended!read more
10:29 30 Dec 19
The servicemen were on time and get the job done with no fuss in 15 mins. I was expecting the cleaning to be more elaborate with cleaning the cooling unit. They explained that it wasn’t effective at all. The aircons seem to be working well. I’m overall satisfied with the service and have signed up for annual service.read more
12:16 12 May 21
Technicians came on time, polite. Looks like local or Malaysians, not foreign workers. Fast and efficient cleaning. 2 out of 3 air cons advised for chemical wash due to 1 year no prior servicing. Chemical wash seems abit too fast but aside from that, all seems ok. Technicians provided some advice on aircon maintenance before they left. Recommended & likely will engage again.read more
16:28 28 Apr 19
Aircon servicing and cleaning jobs were done professionally. However there’s still room to improve in terms of cleanliness of the house after the servicing was done. Also room to improve on punctuality.read more
09:30 04 May 21
Billy AC has been very convenient to use. They are responsive on whatsapp and flexible with the sign up for long term plans.Servicing itself is good, they provide information about gas position and any damage to units as they service. Quite fast and efficient.read more
10:44 26 Aug 19
Worker always come the days mentioned and were always super polite. They managed to remind me of next appointments which was quite handy. Thank youread more
10:54 04 Sep 19
Convenient booking system and good air-con service from Billy Aircon Servicing & Repair Singapore. My air-con are now ways cooler than before compared to last time serviced by other vendor. Suggestion where Billy could provide some deluxe package which include chemical wash when necessary. Cheersread more
07:02 24 Sep 19
Prompt response, efficient scheduling. Their handyman was punctual as well. However, I wish that they were more transparent with the charging. The receipt had no breakdown/itemization, just an overall description. Although only 2 of the 6 spare parts were broken, the technician took the liberty of ‘disposing’ all 6.read more
05:53 22 Feb 20
Good service. Easy to schedule. Responsive and courteous. Would be nice to have more account details and access to service history. Could also be more upfront with additional maintenance recommendations and pricing.read more
04:16 14 Oct 19
Booking through WhatsApp was easy and reply from the technician was prompt.Have used their services more than once. Inspection and servicing was performed efficiently and pricing quoted upfront before they proceed.Happy with the cold clean air after the service.read more
09:13 18 Nov 19
Price is slightly higher. After researching, about 10-20 bucks more. Service is great. Came on time and without delay and it's works wellread more
Now let’s dive in more about aircon dripping water how to fix it…
1. A Clogged Drain Line Cause Wall AC Unit Leaking Water Inside
The most common reason for air conditioners to leak water is a clogged drain line.
As the name suggests, the drain line is the pipe that links the overflow pan to the outside or the drainpipe depending on the setup of your air conditioner.
There are a few reasons why this line might become clogged and a few things that you can do to remedy this.
The first step that you need to take is to look at where the water is coming from.
If water dripping from AC indoor unit, it is possible that the unit was not installed correctly. This is a problem that many people face with window air conditioners that tilt to the front when they are installed incorrectly. In these cases, the unit will need to be taken out and installed correctly to stop the leak.
If the water is not coming from the front, you should check the tubing leading from the unit for any debris and dirt. If you feel any resistance in the tubes, you should clear the blockage so the water can move freely.It is important to note that many modern units will have an emergency shutoff feature which will protect the device when there is a clog in the drain line.
If your unit has suddenly turned off for no reason, you should look at the drain line.
While you are checking the drain line, you should also look at the overflow pan in your unit.
This pan is located underneath the unit and could be the cause of your water leaks.
When this pan is damaged, the water will spill out onto the floor.
When inspecting the pan, you should look at each corner carefully. You should also look along the edges for any holes, cracks or notches. Any of these issues will allow water to flow from the pan to your floor.
Small holes in the pan can be easily fixed with epoxy, but you might want to replace the entire pan for the best and longest lasting results.
There are many people who do not realise that a dirty air filter can cause a water leak.
The air filter in your air conditioner will need to be changed regularly and leaving a filter for too long will impede the air flow in the unit.
When this happens, the air around the evaporator coils will become too cold and this will cause the coils to freeze over.
When the coils freeze, ice will form inside the unit. The heat from the outside air will then cause the ice to melt and this will lead to a leak.
It is important to note that a dirty air filter is not the only reason why your coils might freeze, but it is the most common.
Air conditioner filters will generally last 1 to 2 months before they should be replaced.
When you have a water leak, you should check your filters and see if they are dirty.
You should also consider when the last time they were changed was and replace them if you are unsure about this. Changing your filter could prevent a lot of problems with your unit that you will want to avoid.
If your air conditioner is new, the drain lines and filters will generally not be the cause of the water leak. Incorrect installation could be to blame for your sudden water problem.
There are a number of points that you should consider regarding the installation that could cause water to leak from the unit.
The first point that you need to look at is whether or not the air conditioner is on a flat surface.
When the unit is not level, the water in the overflow pan will leak and the drain line will not work correctly. If the unit is not level, you should look at adjusting it or getting the person who installed it to adjust it.
If you have a window air conditioner, you should consider if the seals that secure the unit to the window are loose.
When the seals are not done correctly, the warm air from outside will meet the cold air from the condenser. This will cause condensation and will eventually cause a water leak.
If you are handy enough, you will be able to fix these seals yourself or you will need to contact the installer.
You will need to use the screwdriver again for the job. Keep the Aircon unplugged till an expert technician comes and checks it.Call 9456 0875 if you need our help
It is always a good idea to call expert Aircon technicians for repair a leaking aircon.
Make sure you do a proper background check before choosing an air conditioner repair service provider for the job who are familiar with the type of aircon you have. We support various type of aircon brands including Panasonic, LG, Fujitsu, Toshiba, Mitsubishi and Daikin.
Find out this video to learn more about how to fix leaking aircon.
My aircon is leaking. Is it normal?
It is usually caused by some defects and will need some repairs to function correctly.
How do you fix a leaking air conditioner?
It will depend on the cause of the leak. It is much better to contact an aircon repair expert in order to accurately diagnose the reason for the leaking and do the repair needed.
Can we use ac when water is leaking?
Yes. We can use AC if water is leaking from your AC. But you should get it fixed as soon as you’re able to. However, if water is leaking from your unit, then this may indicate there is a problem that should be addressed. For example, if you have a split AC and water is leaking from the indoor unit, then you might need the drainpipe fixed or it needs to be unclogged. If it’s your window unit that is leaking, then the air filter may be to blame and you’ll either want to replace the filter or check to see if it’s clogged and needs to be cleaned.
Is it normal for aircon to leak water?
Yes. It is normal for an aircon to leak water depends on different factors. Generally speaking, if your AC is producing small amounts of water and it’s located near the drain pipe, then this is normal. This is especially the case when you use your AC during very hot days. In fact, it is usually normal to see a small puddle right under the condensing unit.
However, if your AC is leaking heavily inside your house, then there may be a bigger issue. Then it’s time to call a professional. They’ll get to the root of the problem.
How to prevent aircon from leaking?
There are many ways to prevent an aircon from leaking, with one of them being to check the drain pan. The pan can be found right under the evaporator coil. What this pan does is collects condensation that your indoor unit produces.
Have a good look at it because if it is damaged, then this may be why your aircon is leaking. Even if your aircon isn’t leaking and you want to prevent leaks, then you should still inspect your drain pan. If your pan is cracked or rusted, then this is a sign that you should replace it soon. If you don’t, then your aircon could start leaking in the near future.
Is water leaking from air conditioner dangerous?
No. It is not dangerous if there is water leaking from air conditioner. But it will be troublesome and messy because the water will leak inside your house once you start using it. The situation will become worst, especially if the water leaking is serious.
Why does my aircon pipe leaks?
There is a lot of reason why your aircon pipe leaks. Most of the time, its because of problems with the drain, where the pan might be overflowing or clogged.
Why is my ac leaking water inside the house?
AC leaking water inside the house is usually caused by a clogged drain pipe which blocks the water from flowing out. There are also other reasons such as a very dirty filter and damaged overflow pan.
Should I contact an aircon repair contractor if my aircon leaks?
They can adequately check the aircon unit and repair immediately.
How can I stop my aircon unit from leaking water inside?
Proper maintenance would help prevent the water from leaking from the AC unit. Make sure that the drain is not clogged and properly sealed.
Should I turn my AC off if it is leaking water?
Yes. The leaking water is evidence that the AC system is failing, and it needs to be repaired immediately or replaced.
Air conditioner leaks may manifest in various ways, including moisture around the equipment, water seeping onto flooring near the unit, air blowing hot despite cool breezes from the unit (indicating that no refrigerant is flowing), etc.
Do aircon compressors leak water?
Yes, compressors can leak water. That doesn’t mean that all of them do, but the potential exists in some cases. Most air-conditioners will produce water through a moisture-related process called “condensation“. Compressors are made with metal, and metal expands when it gets hot and contracts when it cools. Because refrigerant is continually being compressed in an air conditioner’s ‘heat coil’, there’s a lot of temperature change going on inside the coil – so much in fact that condensation commonly develops because of this.
When we turn to our AC to lower the room temperature or cool off after being out in the sun, we’ll be looking at a list of potential side effects, including increased humidity from both takings.
Why does my AC leak after a service?
The leaking is often the result of three factors:
The technician has incorrectly tightened something, and it has either cracked or turned.
Improper reassembly following dirty service.
A seal was inadequately applied, cracked due to contamination, and now leaks (usually the “O” rings).