Our customer services respond to your enquiry and appointment within 24 hours.
I owe this guys a review. They know what they are doing. One of my blowers were not cold (due to too much gas) and they diagnose it nicely. Finally, I did 5 x chemical washes (3 x blowers and 2 x compressors) which I had not done for over 3 years. Now they are humming like new. I will definitely call them back in June/July for yearly contract.read more
Mun Wai Chiang
06:51 18 May 18
Excellent response time! I sent my enquiry at 9am in the morning and they were able to schedule a midday servicing for me. The technician was very professional and accurately identified and rectified the problems with my air conditioning.Highly recommended! 👍read more
07:00 30 May 18
The customer service of Billy Aircon is outstanding. Their staff was really friendly and gave me the right information to book their service.read more
14:57 25 May 18
Very helpful. Able to attend our immediate request on Sunday afternoon. Daniel helped us to diagnose the cause of error is due to thermostats and able to give us advices. Excellent services.read more
Weng Koon Wong
09:37 12 Aug 18
Mok from Billy Aircon did a very good job, he explained the details and chemical overhauled my blowers to brand new condition, he even make sure the gas is at the optimum pressure as well as the wind blown out is at the coolest condition.My Panasonic blowers are now running like new. , well done Billyaircon. Please keep up the good work.read more
04:31 06 Oct 18
Great service whatsapp response fast and their service crew very efficient and professional. Will definitely use their services again.read more
09:14 27 Dec 18
A truly professional aircon service company. They came in with expert knowledge and they left their make-shift repair area at home clean as a whistle. I was very happy with their service.read more
Zi Ling Lim
12:51 03 Jan 19
It was a bit hard to locate our home, but the team really took an effort to let us know they were on their way. Our aircons are now cooling off the place impressively.read more
09:27 11 Jan 19
Punctual efficient n patience. Can wait to confirm air cond.run normally. I will continue to use his services in the future n share with others too. Thank u.read more
10:02 25 Jan 19
Happy with Billy Aircon Services, as usual. Their aircon specialists are really courteous and also care to explain what’s going on with our unit. We will book with them next time!read more
08:28 31 Jan 19
Fast response! Last minute booking and manage to get a timeslot in Saturday after negotiating with Chris. Thumbs up!
11:13 11 Feb 19
Easy to book and they went to our place on time! I think they also have some of the most updated tools I’ve seen so far.read more
Lim Sin Yie
06:25 05 Mar 19
Over the years, I have had multiple pleasant experiences with Billy’s aircon servicing and repair. My first experience with them was when the AC in my office broke down. They guided me about the most suitable AC repair option and did a commendable job. Afterwards, when I needed aircon servicing at my house, I knew just who to contact. Both times, Billy Aircon provided me with exceptional service and made sure I was completely satisfied.read more
12:42 26 Apr 19
Surviving the summers in Singapore is not an easy task especially if your air conditioner isn’t working properly. And of course, ACs require regular maintenance and servicing to keep them working optimally. With Billy’s aircon servicing and repair, I am always guaranteed top quality service from their team of qualified HVAC technicians. I will surely be contacting them again the next time I am looking for an air con service.read more
13:11 26 Apr 19
I really like this kind of service. Yesterday afternoon my ac suddenly cannot function. They set the earliest slot to me and reach my room on time. The technical team also professional and very friendly! Really a good service.read more
07:16 15 May 19
This is my first time engaging Billy Aircon servicing & repair. They are quick in replying your messages. Their technician, Danial, came to help me with my air-con problems. He quoted me based on the problem which the air-con had. Danial is really expert & experienced. I am very happy with the service they have provided. Now, my family can enjoy the cool breeze again. Surely will recommend Billy Aircon Servicing & Repair to my friends & others.read more
23:50 02 Apr 20
Very professional Aircon servicing company. We are very much satisfied with their services. Keep the good work going 👍.read more
09:11 27 May 20
Ken is punctual and professional. He checked the AC and recommended a hot steam cleaning. Love it that the air quality feels so clean without any lingering chemical odour.read more
14:14 03 Jun 20
The team from Billy Aircon are one of the most punctual ones that we hired to date. They arrived on our expected time and were even so apologetic when it took them longer to fix my 6-year old aircon.read more
Xiao Chen Tseng
13:53 15 Jun 19
Thanks for the friendly service! And for the extra guide and tips you gave us foe taking care of our aircon. Will definitely book again.read more
08:01 26 Jun 19
This is the second time we engaged Billy Aircon as we were so satisfied with the first servicing done.Frankie was very thorough and professional. He explained clearly what was wrong and what should be done. His product knowledge is also very good. He is also extremely efficient.Will definitely engage Billy Aircon again!read more
09:04 08 Apr 20
I would like to give this company 5-star rating. The job is neatly done, and the men that went to our house were friendly. They also gave us guidelines on how to make our aircon last longer.read more
02:51 28 Jun 19
Took a while to find our house, but the specialist are very patient and apologetic! Kudos to wonderful and sincere service.read more
13:57 18 Sep 19
Job done with full responsible. Nice quality staffs . Highly recommend to my family and friends. Thanks technician Brendon teamread more
Xue Er Lai
09:18 27 Feb 20
Billy Aircon has provided excellent service and advise. This is the 2nd time I have engage their services and I feel they professionally handled the issues and providing good advise.read more
06:50 20 Mar 20
I will definitely engage Billy Aircon again. Very professional and experienced. Breakdown of cost was explained clearly before conducting the cleaning. Mr Franky the contractor was very experienced. He did the overhaul cleaning of my 2units plus the condenser unit. Very neat in his work too. High recommend.read more
15:53 30 Mar 20
Cool team! And really updated gears. Thanks guys! Till next time.
08:52 08 Jul 19
I got an air conditioner installed nearly a year ago. It was working fine until about a week ago when I noticed that the AC wasn’t cooling at all. I contacted Billy’s Aircon Servicing and Repair to help me with this dilemma. Upon visiting and inspecting the AC at my place, they told me that I needed to top up the gas in the AC. I went ahead with their suggestion and soon after that, my AC has been as good as new!read more
10:45 05 Aug 19
Great service ever! After chemical overhaul service mine 3 unit of ac is really cool like new ac.Will engage again
06:20 08 Aug 19
Great experience from booking to resolving my air con issue. I’m delighted with Billy Aircon following up on text message to remind me of my aircon servicing due date. It was easy to make an appointment; I needed to move it out once, they were polite to accommodate me even responding over the weekend. They turned up on time. During the site cleaning, the service team fixed an issue with one of my ac blowers having a ticking sound. They were patient and professional. I’d recommended them.read more
15:44 09 Mar 20
Quality service with reasonable price and one more added value is that you can arrange for servicing on Saturday without extra charges, which most of the servicing company did.They gave professional advices without hard selling any of the service package.They will send reminder to notify you that it's time to do servicing for the Aircon, when you sign up for annual contract. While one of the company that i engage before did not. They just let the contract expire without serving the service fully.read more
05:30 20 Feb 20
Been using Billy Aircon services for aircon servicing (3 times) and chemical wash (2 times). Easy to book a slot by text, price is reasonable, staffs are punctual and nice! They know their thing and I do not need to worry at all. Any issues they will inform me and fix it on the spot. Will definitely continue to use their service and will introduce to friends and family!read more
03:32 31 Aug 19
I discovered this company whilst searching online for a transparent, fuss-free and responsive aircon maintenance service. I’ve since relied on their services for the past 2 years, and intend to continue to do so as they’ve demonstrated strong dedication to delivering their services as promised. Whilst I cannot deny their prices might possibly be on the higher side, their dedication in making sure your air con issues are fixed makes it justified. I highly recommend anyone who’s considering them to give the team a shot.read more
16:41 31 Aug 19
Reasonable price for such premium service. Fast, convenient, and skilled! Thanks a lot!
12:56 11 Sep 19
My first time engaging Billy Aircon. I have been reading lots of review before engaging them. When I got the call from their service technician on the condition of my aircon and what needed to be done, my first impression was there are out to get your money, instead I told them what I wanted to do. They Listened and complied. My hubby was around to witness the condition of the aircon and immediately change the initial decision. We have engaged a different vendor before, it has never been as thorough as the work done by Billy Aircon technicians. Can sense the passion of the technicians as they carried out their duties! Commendable. I have not regretted engaging them and will definitely recommends to my colleagues! Kudos and keep it up!read more
08:54 12 Sep 19
Reliable and excellent service. Came at appointed time and did a great job with readonanle rates. Thumbs up for a job done well👍👍read more
09:10 16 Sep 19
Fast to respond to service request and servicing date! The servicemen came promptly on both occasions in Apr and Sept! No hard selling of other additional services onsite and I will certainly return for regular air con servicing!read more
12:52 24 Sep 19
Was attended to be technician Brandon and he was really friendly and attentive. Usually servicemen don't speak English and therefore won't even try to communicate with you but Brandon tried and was patient with my questions throughout. Really appreciate the service.read more
04:36 28 Sep 19
Billy Aircon has been our company’s constant partner in maintaining our entire AC system. They have a dedicated team assigned to us, which we truly appreciate. Billy Aircon specialists are no doubt experienced and professional in handling their clients. More importantly, they honor appointments, so none of those nasty scheduling mix-up excuses that we had from others.read more
05:20 15 Mar 20
Wasn't at home at the point of time when the servicing happened. Yet Ah Cong constantly provide me with the updates of the servicing and even went the extra mile to inform me when it is done. Definitely will go with Billy Aircon again for its services and reasonable pricing.read more
03:59 15 Oct 19
Technicians were very punctual and knowledgeable. Will recommend you what type of service is needed for your air-con condition. Will not try to anyhow sell you services that you do not need. Pricing is also very reasonable. Pricing is open and clear with no hidden charges. Will definitely recommend Billy Aircon servicing to my family & friends and will engage them again.read more
10:12 13 Jan 20
Very good service, request for servicing was told next day. Told them urgent because it’s baby room. They came within an hour. Amazing service, most importantly... there is no up selling, very honest.. used them twice and definitely will be calling them for any future servicingread more
12:17 13 Jan 20
Brendon is friendly. He told us the cost of repair, $30 for servicing and $80 for chemical cleaning, for without dismantling, before commencing his work. He advised us to change an aircon blower's motherboard, as the sensor is damaged, at $280. We will consider that advice. When he finished his work, he does not leave a mess for us. We are thankful for that. He took about an hour to work on 2 units. Thank you, for your service.read more
Chiong Hoe Ng
09:02 26 Oct 19
Received great service from Brendon today! He’s honest and can provide good options to solve our current issue. Will definitely be engaging this company again.read more
06:09 30 Oct 19
The service was very smooth from start to end. Quotations were explain fully and broken down for your understanding before you make the decision. The rates were also very reasonable and affordable. That was the most important factor for me. Thank you Billy Aircon Service for the great service and will definitely recommend to my contacts who needs a fast, reliable and friendly aircon servicing team👍🏻read more
09:59 18 Nov 19
Very satisfied with technician Brendon professional and thorough in the cleaning process. Technician Brendon is very knowledgeable and diligent. Very happy with the service. This is the first time I'm using Billy aircon and highly recommend them. Price is reasonable too. Will definitely engage their service again. Well done! Appreciated again your service Brendonread more
03:31 22 Nov 19
They are very professional with their services, making sure of the cleanliness of the house when doing the cleaning. My airconds were noticeably much cooler after the servicing. Am very happy with the service!read more
Hong Wei Lim
02:02 02 Dec 19
Absolutely great service😊.I do not believe i have ever received such amazing customer service.your price is so fair.They are professional ，fast & friendly.Thank you for being & so good at what you do.read more
04:26 15 Dec 19
Second time engaging Billy Aircon for servicing my Mitsubishi Aircon and have to say that their service is tip-top. Very friendly Technicians who will take the effort to advise you on what is necessary and explaining in detail why they recommend certain service. Can be trusted on their professional judgment.read more
04:14 21 Dec 19
Our Aircons was in need of servicing and Billy Aircon were able to make it during the seasonal period (of Christmas). They came as per the agreed time period and were extremely helpful and friendly. I am so satisfied with their service that I have signed up for an annual contract. Highly recommended!read more
10:29 30 Dec 19
Technicians came on time, polite. Looks like local or Malaysians, not foreign workers. Fast and efficient cleaning. 2 out of 3 air cons advised for chemical wash due to 1 year no prior servicing. Chemical wash seems abit too fast but aside from that, all seems ok. Technicians provided some advice on aircon maintenance before they left. Recommended & likely will engage again.read more
16:28 28 Apr 19
Billy AC has been very convenient to use. They are responsive on whatsapp and flexible with the sign up for long term plans.Servicing itself is good, they provide information about gas position and any damage to units as they service. Quite fast and efficient.read more
10:44 26 Aug 19
Worker always come the days mentioned and were always super polite. They managed to remind me of next appointments which was quite handy. Thank youread more
10:54 04 Sep 19
Convenient booking system and good air-con service from Billy Aircon Servicing & Repair Singapore. My air-con are now ways cooler than before compared to last time serviced by other vendor. Suggestion where Billy could provide some deluxe package which include chemical wash when necessary. Cheersread more
07:02 24 Sep 19
Prompt response, efficient scheduling. Their handyman was punctual as well. However, I wish that they were more transparent with the charging. The receipt had no breakdown/itemization, just an overall description. Although only 2 of the 6 spare parts were broken, the technician took the liberty of ‘disposing’ all 6.read more
05:53 22 Feb 20
Good service. Easy to schedule. Responsive and courteous. Would be nice to have more account details and access to service history. Could also be more upfront with additional maintenance recommendations and pricing.read more
04:16 14 Oct 19
Booking through WhatsApp was easy and reply from the technician was prompt.Have used their services more than once. Inspection and servicing was performed efficiently and pricing quoted upfront before they proceed.Happy with the cold clean air after the service.read more
09:13 18 Nov 19
Price is slightly higher. After researching, about 10-20 bucks more. Service is great. Came on time and without delay and it's works wellread more
The most common reason for air conditioners to leak water is a clogged drain line.
As the name suggests, the drain line is the pipe that links the overflow pan to the outside or the drainpipe depending on the setup of your air conditioner.
There are a few reasons why this line might become clogged and a few things that you can do to remedy this.
The first step that you need to take is to look at where the water is coming from.
If the water leak is from the front of your unit, it is possible that the unit was not installed correctly.This is a problem that many people face with window air conditioners which tilt to the front when they are installed incorrectly. In these cases, the unit will need to be taken out and installed correctly to stop the leak.
If the water is not coming from the front, you should check the tubing leading from the unit for any debris and dirt. If you feel any resistance in the tubes, you should clear the blockage so the water can move freely.It is important to note that many modern units will have an emergency shutoff feature which will protect the device when there is a clog in the drain line.
If your unit has suddenly turned off for no reason, you should look at the drain line.
While you are checking the drain line, you should also look at the overflow pan in your unit.
This pan is located underneath the unit and could be the cause of your water leaks.
When this pan is damaged, the water will spill out onto the floor.
When inspecting the pan, you should look at each corner carefully. You should also look along the edges for any holes, cracks or notches. Any of these issues will allow water to flow from the pan to your floor.
Small holes in the pan can be easily fixed with epoxy, but you might want to replace the entire pan for the best and longest lasting results.
There are many people who do not realise that a dirty air filter can cause a water leak.
The air filter in your air conditioner will need to be changed regularly and leaving a filter for too long will impede the air flow in the unit.
When this happens, the air around the evaporator coils will become too cold and this will cause the coils to freeze over.
When the coils freeze, ice will form inside the unit. The heat from the outside air will then cause the ice to melt and this will lead to a leak.
It is important to note that a dirty air filter is not the only reason why your coils might freeze, but it is the most common.
Air conditioner filters will generally last 1 to 2 months before they should be replaced.
When you have a water leak, you should check your filters and see if they are dirty.
You should also consider when the last time they were changed was and replace them if you are unsure about this. Changing your filter could prevent a lot of problems with your unit that you will want to avoid.
If your air conditioner is new, the drain lines and filters will generally not be the cause of the water leak. Incorrect installation could be to blame for your sudden water problem.
There are a number of points that you should consider regarding the installation that could cause water to leak from the unit.
The first point that you need to look at is whether or not the air conditioner is on a flat surface.
When the unit is not level, the water in the overflow pan will leak and the drain line will not work correctly. If the unit is not level, you should look at adjusting it or getting the person who installed it to adjust it.
If you have a window air conditioner, you should consider if the seals that secure the unit to the window are loose.
When the seals are not done correctly, the warm air from outside will meet the cold air from the condenser. This will cause condensation and will eventually cause a water leak.
If you are handy enough, you will be able to fix these seals yourself or you will need to contact the installer.
You will need to use the screwdriver again for the job. Keep the Aircon unplugged till an expert technician comes and checks it.Call 9456 0875 if you need our help
It is always a good idea to call expert Aircon technicians for repair a leaking aircon.
Make sure you do a proper background check before choosing an air conditioner repair service provider for the job who are familiar with the type of aircon you have. We support various type of aircon brands including Panasonic, LG, Fujitsu, Toshiba, Mitsubishi and Daikin.