Musty or sour smell from your aircon? Here is what causes it and how we fix it

Musty or sour smell from your aircon? Here is what causes it and how we fix it

A musty, sour aircon smell comes from bacteria, mould and damp dirt inside the unit. A surface wipe will not shift it but a chemical wash will. Billy Aircon clears it.

2003
Serving Since
15,000+
Jobs Completed
4.3★
1,095 Google Reviews
90-Day
Warranty

That musty, sour smell from an aircon comes from bacteria, mould and damp dirt living on the cooling coils and inside the unit. The fan blows air across all of it, so the smell ends up in the room. A surface wipe will not shift it because the source is inside. A proper chemical wash will. Billy Aircon clears the dirt and the bacteria behind the smell. We cover Singapore island-wide, open Monday to Saturday from 9am to 6pm, and there is no call-out fee.

Why the aircon smells

An aircon is dark, damp and full of trapped dust, which is exactly what mould and bacteria like. As they build up on the coils and in the drain pan, they give off the musty or sour smell you notice when the unit switches on. The longer it goes unwashed, the stronger the smell gets, and the harder the unit has to work.

How we fix it

A non-dismantle chemical wash is the usual fix. We clean the unit on the wall to clear the dirt, mould and the bacteria behind the smell, and it kills 99.9% of bacteria. It takes 45 to 60 minutes per unit and starts from $80 to $100 for a wall-mounted split unit, $120 to $150 for a ceiling cassette unit. If the unit is heavily soiled or the smell keeps coming back, a full chemical overhaul goes deeper: we dismantle the unit completely, soak the parts and reassemble it, 90 to 120 minutes per unit, from $130 to $180 for a split unit and $180 to $250 for a cassette unit.

Our work is covered

Every job comes with a 90-day workmanship warranty. If the smell comes back, we re-fix it free.

Book a wash

Tell us how strong the smell is and how long since the last wash, and we will tell you whether a chemical wash or a full overhaul is the right call. Book by WhatsApp, phone or the website form. We cover Singapore island-wide and accept PayNow and PayLah.

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Frequently Asked Questions

Bacteria, mould and damp dirt build up on the coils and in the drain pan, and the fan blows that smell into the room. Billy Aircon clears it with a chemical wash that kills 99.9% of bacteria.

Yes, that is the usual fix. A non-dismantle chemical wash clears the dirt, mould and bacteria behind the smell in 45 to 60 minutes per unit, from $80 to $100 for a split unit and $120 to $150 for a cassette unit.

If a wash does not hold, the unit is likely heavily soiled and needs a full chemical overhaul. We dismantle it completely, soak the parts and reassemble it, from $130 to $180 for a split unit and $180 to $250 for a cassette unit.

It is mould and bacteria living in the unit, so it is worth clearing. The chemical wash kills 99.9% of bacteria.

Yes, a 90-day workmanship warranty with a free re-fix.

Why Singapore Homeowners Choose Billy Aircon

With dozens of aircon companies to choose from, here's what sets us apart — and why 15,000+ jobs later, our customers keep coming back.

Serving Singapore Since 2003

We have serviced Singapore homes and businesses since 2003. We've seen every aircon problem and know exactly how to fix it.

No Middlemen, No Markup

Unlike platforms that add commissions, you book directly with us. That's why our prices start from $50 — and stay there.

Same-Day Service Available

WhatsApp us before noon and we'll often send a technician the same day. No waiting a week for an appointment.

90-Day Workmanship Warranty

Every job is backed by our 90-day warranty. If the same issue returns within 3 months, we come back at no extra charge.

4.3★ on Google — 1,095 Reviews

More than a thousand homeowners have reviewed us. Real jobs, real homes, real results — not incentivised reviews.

All Major Brands Serviced

Daikin, Mitsubishi, Panasonic, LG, Fujitsu, Toshiba — our technicians are trained on every brand sold in Singapore.

4.3 stars · 1,095 Google Reviews

What Our Customers Say

Real reviews from Singapore homeowners we've helped.

"Billy Aircon has been servicing my 4-room HDB for 3 years. Always on time, no hard selling, and the price is exactly what they quote. My aircon runs better than when it was new."

M
Mdm Tan Wei Lin
Tampines, Singapore

"Called them at 10am for a leaking aircon, technician arrived by 2pm the same day. Diagnosed a blocked drain pipe, cleared it and checked the gas level. Total was $60. Very reasonable."

R
Rajan S.
Jurong West, Singapore

"I've tried 3 different aircon companies before Billy. These guys actually explain what they're doing and don't try to upsell every time. Will stick with them for the long term."

P
Priya K.
Sengkang, Singapore

See What Our Customers Say

Real customers, real results. Watch their experience with Billy Aircon.

Ready to Book Your Musty Smell?

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