If you have recently noticed any drop in the cooling efficiency of your air conditioner, you may have a problem with your aircon’s condenser.
Almost every central or split air conditioner system comes with two separate units – one outdoor and one indoor unit.
The outdoor unit is commonly referred to as the condenser, which consists of a blower fan, the compressor, and the condenser coil. The indoor unit consists of the evaporator. The indoor and the outdoor unit are linked to each other through pipes running through the walls.
A faulty condenser may cause a number of air conditioning problems, such as, not cooling enough and a notable drop in energy efficiency. If you notice any such problem, you should contact an experienced Singapore’s aircon service provider as soon as possible.
If left undetected, the problem may worsen with time and may eventually result in compressor failure or even more serious problems.
Common Reasons of Aircon Condenser Problems
Condenser problems can be caused by a number of reasons, but some reasons are more common than the others. Here are some examples.
Power supply issues – Once you suspect any condenser problem, you should first check for any power supply issues in the motors inside the condenser.
Maybe the wiring inside the motors and the compressor is faulty. Or perhaps, there is a problem with the capacitors and electrical relays.Sometimes, you may notice the fan not working or the compressor not turning on. In any case, you should call an expert AC technician and get the condenser checked for any electrical failures.
Debris stuck inside the condenser unit – The condenser unit is more likely than the other parts of your AC to accumulate dirt and grime, because it is located outside of your house.
Debris, including leaves, grass, sticks, pieces of stones and gravels may get stuck inside the condenser unit and affect the normal functioning of the unit.
This is exactly why it is important to choose the location for installing the outdoor unit wisely.Make sure there is no obstruction in front of the unit and keep the areas surrounding the condenser clean, so that no outside object come flying to condenser unit and get stuck inside it during storm or heavy wind flow.
An outside object can block or even damage the unit’s the fan blades, condenser coils, the motors, and the fan belts.
Leaking Coolant – The condenser works by circulating coolant or refrigerant through the coils and the compressor to dissipate heat.
The outdoor condenser unit and the indoor evaporator are connected with pipes through the wall. The refrigerant flows through the pipes and help carry out heat exchange.This means that any leakage in the pipes or coils could affect the performance of the entire air conditioning system. Unfortunately, leakage in condenser coils and pipes is a common problem.
If you notice coolants leaking from your condenser unit, you should seek professional help to fix the problem immediately.
Finally, make sure you choose an aircon service wisely. Check the background and reputation of the aircon company you are planning to hire.
Billy Aircon offers air-conditioning servicing & repair at an affordable price with 25 years of experience. Here are the reasons why customers like us.
No Middleman’s Cut
Fully-Licensed Aircon Service Company
Over 25 Years of Experience
90 Days Workmanship Warranty
I owe this guys a review. They know what they are doing. One of my blowers were not cold (due to too much gas) and they diagnose it nicely. Finally, I did 5 x chemical washes (3 x blowers and 2 x compressors) which I had not done for over 3 years. Now they are humming like new. I will definitely call them back in June/July for yearly contract.read more
Mun Wai Chiang
06:51 18 May 18
Excellent response time! I sent my enquiry at 9am in the morning and they were able to schedule a midday servicing for me. The technician was very professional and accurately identified and rectified the problems with my air conditioning.Highly recommended! 👍read more
07:00 30 May 18
The customer service of Billy Aircon is outstanding. Their staff was really friendly and gave me the right information to book their service.read more
14:57 25 May 18
Very helpful. Able to attend our immediate request on Sunday afternoon. Daniel helped us to diagnose the cause of error is due to thermostats and able to give us advices. Excellent services.read more
Weng Koon Wong
09:37 12 Aug 18
Mok from Billy Aircon did a very good job, he explained the details and chemical overhauled my blowers to brand new condition, he even make sure the gas is at the optimum pressure as well as the wind blown out is at the coolest condition.My Panasonic blowers are now running like new. , well done Billyaircon. Please keep up the good work.read more
04:31 06 Oct 18
Great service whatsapp response fast and their service crew very efficient and professional. Will definitely use their services again.read more
09:14 27 Dec 18
A truly professional aircon service company. They came in with expert knowledge and they left their make-shift repair area at home clean as a whistle. I was very happy with their service.read more
Zi Ling Lim
12:51 03 Jan 19
It was a bit hard to locate our home, but the team really took an effort to let us know they were on their way. Our aircons are now cooling off the place impressively.read more
09:27 11 Jan 19
Punctual efficient n patience. Can wait to confirm air cond.run normally. I will continue to use his services in the future n share with others too. Thank u.read more
10:02 25 Jan 19
Happy with Billy Aircon Services, as usual. Their aircon specialists are really courteous and also care to explain what’s going on with our unit. We will book with them next time!read more
08:28 31 Jan 19
Fast response! Last minute booking and manage to get a timeslot in Saturday after negotiating with Chris. Thumbs up!
11:13 11 Feb 19
Easy to book and they went to our place on time! I think they also have some of the most updated tools I’ve seen so far.read more
Lim Sin Yie
06:25 05 Mar 19
Over the years, I have had multiple pleasant experiences with Billy’s aircon servicing and repair. My first experience with them was when the AC in my office broke down. They guided me about the most suitable AC repair option and did a commendable job. Afterwards, when I needed aircon servicing at my house, I knew just who to contact. Both times, Billy Aircon provided me with exceptional service and made sure I was completely satisfied.read more
12:42 26 Apr 19
Surviving the summers in Singapore is not an easy task especially if your air conditioner isn’t working properly. And of course, ACs require regular maintenance and servicing to keep them working optimally. With Billy’s aircon servicing and repair, I am always guaranteed top quality service from their team of qualified HVAC technicians. I will surely be contacting them again the next time I am looking for an air con service.read more
13:11 26 Apr 19
A Very good service by billy Aircon.I’m the existing customer of billy Aircon since 2013.I’m very much satisfied with service provided so far.Highly recommend.read more
07:26 25 Mar 21
Brendon is a very professional technician. He solve my water leaking problem with chemical service. The arrangement is fast which impress me. Well-done Billy aircon and Brendonread more
06:13 26 May 21
I really like this kind of service. Yesterday afternoon my ac suddenly cannot function. They set the earliest slot to me and reach my room on time. The technical team also professional and very friendly! Really a good service.read more
07:16 15 May 19
This is my first time engaging Billy Aircon servicing & repair. They are quick in replying your messages. Their technician, Danial, came to help me with my air-con problems. He quoted me based on the problem which the air-con had. Danial is really expert & experienced. I am very happy with the service they have provided. Now, my family can enjoy the cool breeze again. Surely will recommend Billy Aircon Servicing & Repair to my friends & others.read more
23:50 02 Apr 20
Very professional Aircon servicing company. We are very much satisfied with their services. Keep the good work going 👍.read more
09:11 27 May 20
Ken is punctual and professional. He checked the AC and recommended a hot steam cleaning. Love it that the air quality feels so clean without any lingering chemical odour.read more
14:14 03 Jun 20
The team from Billy Aircon are one of the most punctual ones that we hired to date. They arrived on our expected time and were even so apologetic when it took them longer to fix my 6-year old aircon.read more
Xiao Chen Tseng
13:53 15 Jun 19
Thanks for the friendly service! And for the extra guide and tips you gave us foe taking care of our aircon. Will definitely book again.read more
08:01 26 Jun 19
This is the second time we engaged Billy Aircon as we were so satisfied with the first servicing done.Frankie was very thorough and professional. He explained clearly what was wrong and what should be done. His product knowledge is also very good. He is also extremely efficient.Will definitely engage Billy Aircon again!read more
09:04 08 Apr 20
I would like to give this company 5-star rating. The job is neatly done, and the men that went to our house were friendly. They also gave us guidelines on how to make our aircon last longer.read more
02:51 28 Jun 19
Took a while to find our house, but the specialist are very patient and apologetic! Kudos to wonderful and sincere service.read more
13:57 18 Sep 19
Job done with full responsible. Nice quality staffs . Highly recommend to my family and friends. Thanks technician Brendon teamread more
Xue Er Lai
09:18 27 Feb 20
Billy Aircon has provided excellent service and advise. This is the 2nd time I have engage their services and I feel they professionally handled the issues and providing good advise.read more
06:50 20 Mar 20
I will definitely engage Billy Aircon again. Very professional and experienced. Breakdown of cost was explained clearly before conducting the cleaning. Mr Franky the contractor was very experienced. He did the overhaul cleaning of my 2units plus the condenser unit. Very neat in his work too. High recommend.read more
15:53 30 Mar 20
Cool team! And really updated gears. Thanks guys! Till next time.
08:52 08 Jul 19
I got an air conditioner installed nearly a year ago. It was working fine until about a week ago when I noticed that the AC wasn’t cooling at all. I contacted Billy’s Aircon Servicing and Repair to help me with this dilemma. Upon visiting and inspecting the AC at my place, they told me that I needed to top up the gas in the AC. I went ahead with their suggestion and soon after that, my AC has been as good as new!read more
10:45 05 Aug 19
Great service ever! After chemical overhaul service mine 3 unit of ac is really cool like new ac.Will engage again
06:20 08 Aug 19
Great experience from booking to resolving my air con issue. I’m delighted with Billy Aircon following up on text message to remind me of my aircon servicing due date. It was easy to make an appointment; I needed to move it out once, they were polite to accommodate me even responding over the weekend. They turned up on time. During the site cleaning, the service team fixed an issue with one of my ac blowers having a ticking sound. They were patient and professional. I’d recommended them.read more
15:44 09 Mar 20
Quality service with reasonable price and one more added value is that you can arrange for servicing on Saturday without extra charges, which most of the servicing company did.They gave professional advices without hard selling any of the service package.They will send reminder to notify you that it's time to do servicing for the Aircon, when you sign up for annual contract. While one of the company that i engage before did not. They just let the contract expire without serving the service fully.read more
05:30 20 Feb 20
Been using Billy Aircon services for aircon servicing (3 times) and chemical wash (2 times). Easy to book a slot by text, price is reasonable, staffs are punctual and nice! They know their thing and I do not need to worry at all. Any issues they will inform me and fix it on the spot. Will definitely continue to use their service and will introduce to friends and family!read more
03:32 31 Aug 19
I discovered this company whilst searching online for a transparent, fuss-free and responsive aircon maintenance service. I’ve since relied on their services for the past 2 years, and intend to continue to do so as they’ve demonstrated strong dedication to delivering their services as promised. Whilst I cannot deny their prices might possibly be on the higher side, their dedication in making sure your air con issues are fixed makes it justified. I highly recommend anyone who’s considering them to give the team a shot.read more
16:41 31 Aug 19
Reasonable price for such premium service. Fast, convenient, and skilled! Thanks a lot!
12:56 11 Sep 19
My first time engaging Billy Aircon. I have been reading lots of review before engaging them. When I got the call from their service technician on the condition of my aircon and what needed to be done, my first impression was there are out to get your money, instead I told them what I wanted to do. They Listened and complied. My hubby was around to witness the condition of the aircon and immediately change the initial decision. We have engaged a different vendor before, it has never been as thorough as the work done by Billy Aircon technicians. Can sense the passion of the technicians as they carried out their duties! Commendable. I have not regretted engaging them and will definitely recommends to my colleagues! Kudos and keep it up!read more
08:54 12 Sep 19
Reliable and excellent service. Came at appointed time and did a great job with readonanle rates. Thumbs up for a job done well👍👍read more
09:10 16 Sep 19
Fast to respond to service request and servicing date! The servicemen came promptly on both occasions in Apr and Sept! No hard selling of other additional services onsite and I will certainly return for regular air con servicing!read more
12:52 24 Sep 19
Was attended to be technician Brandon and he was really friendly and attentive. Usually servicemen don't speak English and therefore won't even try to communicate with you but Brandon tried and was patient with my questions throughout. Really appreciate the service.read more
04:36 28 Sep 19
Billy Aircon has been our company’s constant partner in maintaining our entire AC system. They have a dedicated team assigned to us, which we truly appreciate. Billy Aircon specialists are no doubt experienced and professional in handling their clients. More importantly, they honor appointments, so none of those nasty scheduling mix-up excuses that we had from others.read more
05:20 15 Mar 20
Wasn't at home at the point of time when the servicing happened. Yet Ah Cong constantly provide me with the updates of the servicing and even went the extra mile to inform me when it is done. Definitely will go with Billy Aircon again for its services and reasonable pricing.read more
03:59 15 Oct 19
Technicians were very punctual and knowledgeable. Will recommend you what type of service is needed for your air-con condition. Will not try to anyhow sell you services that you do not need. Pricing is also very reasonable. Pricing is open and clear with no hidden charges. Will definitely recommend Billy Aircon servicing to my family & friends and will engage them again.read more
10:12 13 Jan 20
Very good service, request for servicing was told next day. Told them urgent because it’s baby room. They came within an hour. Amazing service, most importantly... there is no up selling, very honest.. used them twice and definitely will be calling them for any future servicingread more
12:17 13 Jan 20
Brendon is friendly. He told us the cost of repair, $30 for servicing and $80 for chemical cleaning, for without dismantling, before commencing his work. He advised us to change an aircon blower's motherboard, as the sensor is damaged, at $280. We will consider that advice. When he finished his work, he does not leave a mess for us. We are thankful for that. He took about an hour to work on 2 units. Thank you, for your service.read more
Chiong Hoe Ng
09:02 26 Oct 19
Received great service from Brendon today! He’s honest and can provide good options to solve our current issue. Will definitely be engaging this company again.read more
06:09 30 Oct 19
The service was very smooth from start to end. Quotations were explain fully and broken down for your understanding before you make the decision. The rates were also very reasonable and affordable. That was the most important factor for me. Thank you Billy Aircon Service for the great service and will definitely recommend to my contacts who needs a fast, reliable and friendly aircon servicing team👍🏻read more
09:59 18 Nov 19
Very satisfied with technician Brendon professional and thorough in the cleaning process. Technician Brendon is very knowledgeable and diligent. Very happy with the service. This is the first time I'm using Billy aircon and highly recommend them. Price is reasonable too. Will definitely engage their service again. Well done! Appreciated again your service Brendonread more
03:31 22 Nov 19
They are very professional with their services, making sure of the cleanliness of the house when doing the cleaning. My airconds were noticeably much cooler after the servicing. Am very happy with the service!read more
Hong Wei Lim
02:02 02 Dec 19
Absolutely great service😊.I do not believe i have ever received such amazing customer service.your price is so fair.They are professional ，fast & friendly.Thank you for being & so good at what you do.read more
04:26 15 Dec 19
Second time engaging Billy Aircon for servicing my Mitsubishi Aircon and have to say that their service is tip-top. Very friendly Technicians who will take the effort to advise you on what is necessary and explaining in detail why they recommend certain service. Can be trusted on their professional judgment.read more
04:14 21 Dec 19
Our Aircons was in need of servicing and Billy Aircon were able to make it during the seasonal period (of Christmas). They came as per the agreed time period and were extremely helpful and friendly. I am so satisfied with their service that I have signed up for an annual contract. Highly recommended!read more
10:29 30 Dec 19
The servicemen were on time and get the job done with no fuss in 15 mins. I was expecting the cleaning to be more elaborate with cleaning the cooling unit. They explained that it wasn’t effective at all. The aircons seem to be working well. I’m overall satisfied with the service and have signed up for annual service.read more
12:16 12 May 21
Technicians came on time, polite. Looks like local or Malaysians, not foreign workers. Fast and efficient cleaning. 2 out of 3 air cons advised for chemical wash due to 1 year no prior servicing. Chemical wash seems abit too fast but aside from that, all seems ok. Technicians provided some advice on aircon maintenance before they left. Recommended & likely will engage again.read more
16:28 28 Apr 19
Aircon servicing and cleaning jobs were done professionally. However there’s still room to improve in terms of cleanliness of the house after the servicing was done. Also room to improve on punctuality.read more
09:30 04 May 21
Billy AC has been very convenient to use. They are responsive on whatsapp and flexible with the sign up for long term plans.Servicing itself is good, they provide information about gas position and any damage to units as they service. Quite fast and efficient.read more
10:44 26 Aug 19
Worker always come the days mentioned and were always super polite. They managed to remind me of next appointments which was quite handy. Thank youread more
10:54 04 Sep 19
Convenient booking system and good air-con service from Billy Aircon Servicing & Repair Singapore. My air-con are now ways cooler than before compared to last time serviced by other vendor. Suggestion where Billy could provide some deluxe package which include chemical wash when necessary. Cheersread more
07:02 24 Sep 19
Prompt response, efficient scheduling. Their handyman was punctual as well. However, I wish that they were more transparent with the charging. The receipt had no breakdown/itemization, just an overall description. Although only 2 of the 6 spare parts were broken, the technician took the liberty of ‘disposing’ all 6.read more
05:53 22 Feb 20
Good service. Easy to schedule. Responsive and courteous. Would be nice to have more account details and access to service history. Could also be more upfront with additional maintenance recommendations and pricing.read more
04:16 14 Oct 19
Booking through WhatsApp was easy and reply from the technician was prompt.Have used their services more than once. Inspection and servicing was performed efficiently and pricing quoted upfront before they proceed.Happy with the cold clean air after the service.read more
09:13 18 Nov 19
Price is slightly higher. After researching, about 10-20 bucks more. Service is great. Came on time and without delay and it's works wellread more